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| Active Tech Services "an office machines repair company" |
| 6277 Manchester Blvd. Buena Park, Ca 90621 (714) 522-8205 |
| Simplified Service Rates for 2008 |
| Estimate fee "in shop only" |
| In shop labor rates |
| Service Call "Field rates" |
| A non-refundable estimate fee of only $30 which may apply toward the total labor charge is required in advance for any out of warranty machine brought into the shop. The estimate fee covers the diagnosing, testing and troubleshooting done by an experienced senior technician. We are not responsible if parts are not available |
| The minimum repair labor charge is $60 per machine. Any repair above the $60 requires customer's authorization. |
| The minimum Service Call charge is $85.50 and covers travel, diagnosing and labor on one machine for up to 45 minutes. A senior technician will determine if and when parts and / or additional labor charges are needed. |
| Other restrictions and charges may apply. Please call for additional details. |
| Example: If the repair is $60 and you have paid a $30 estimate fee then the balance due is only $30. |