





| Simplified Service Rates for 2010 |



| Estimate Fee "in shop only" |
| In Shop labor rates |
| Service Call "Field / on-site rates" |
| "Only technicians, after inspecting the machine can provide repair estimates." A non-refundable estimate fee of only $30 which applies toward the repair is required in advance for any out of warranty repair. The estimate fee covers the diagnosing, testing and troubleshooting by an experienced senior technician. We are not responsible if parts are no longer available |
| The minimum repair labor charge is $60 per machine. Any repair above the $60 requires customer's authorization. |
| The minimum Service Call charge is $85.50 and covers travel, diagnosing and labor on one machine for up to 45 minutes. A senior technician will determine if and when parts and / or additional labor charges are needed. |
| Other restrictions and charges may apply. Please call for additional details. |
| Example: If the repair is $60 and you have paid a $30 estimate fee then the balance due is only $30. |

| Service is what we do best! |
| Copyright © 2004-2010 Active Tech Services |
| 6277 Auto Center Drive. Buena Park, Ca 90621 |

| Active Tech Services An office machines repair company |